Cookie policy

This Cookie Policy explains how Castanet (operated by ALT-PI FINTECH PRIVATE LIMITED, "we", "us", "our") uses cookies and similar technologies when you use our websites and related online services. Please read this policy alongside our Privacy Policy, which describes how we handle personal data more broadly.

What are cookies and similar technologies?

Cookies are small text files stored on your device when you visit a site. We also use functionally similar technologies, including local storage, session storage, pixel tags (small images loaded to record that an event occurred), and, where you use our apps, SDKs or device or advertising identifiers. In this policy, "cookies" includes these technologies when they are used for the same kinds of purposes.

Why we use cookies

We use cookies to run the service securely, remember your settings, understand how the product is used in aggregate, and, where you allow it and the law permits, to measure marketing effectiveness. The sections below follow standard purpose-based categories used across the industry.

Strictly necessary cookies

We use these cookies so the platform can function. They support secure sign-in and sessions, load balancing, security and fraud prevention, and they can store essential consent or preference choices when you interact with our cookie controls. They are not used for advertising. Where applicable law treats these cookies as strictly necessary, we do not rely on optional consent to use them.

Functional cookies

These remember choices you make and improve usability — for example language or region, interface preferences, or progress in multi-step flows. We use them only when you have turned on the related feature or, where the law requires consent for this category, after you have agreed to functional cookies.

Analytics and performance

These cookies help us understand aggregated usage (such as pages viewed, journeys through the product, approximate geography, and device type), errors, and reliability and performance (such as response times and outages). We may use first-party analytics and, where configured, common providers such as Google Analytics 4, Cloudflare Web Analytics, other privacy-oriented analytics tools, and error or performance monitoring services. We limit collection to what we need for these purposes. Where this processing is not strictly necessary, we only activate it in line with applicable law (for example after consent where consent is required) and we honour the choices you set in our cookie preferences.

Marketing and attribution

Where we run marketing, we or our partners may use cookies, pixels, or tags to measure campaign performance, conversions, and, where permitted, remarketing, personalised advertising, or audience-building on partner networks. We may use tools such as Google Tag Manager, Google Ads measurement tags, Meta Pixel, LinkedIn Insight Tag, and comparable technologies. This category is non-essential; we use it only where the law allows, including through opt-in consent where that is required.

Third-party cookies

Some cookies are placed by service providers we engage (for example for analytics, infrastructure, security, or support) or by embedded content from third parties. Those third parties process information in accordance with their own privacy and cookie notices. Our Privacy Policy describes how we appoint processors and subprocessors in general terms.

How long cookies last

Cookies may be session cookies (removed when you close your browser) or persistent cookies(they remain until they expire or you delete them). How long a cookie lasts depends on its purpose and on the provider that sets it. You can inspect cookies stored for our sites through your browser's settings or developer tools.

Your choices and how to manage cookies

• Cookie preferences — When we show a cookie banner or preference centre, you can accept or reject non-essential categories and update your choices later through the same controls where we make that available.
• Browser settings — You can block or delete cookies, block third-party cookies, or ask to be notified before a cookie is stored. If you block all cookies, parts of Castanet (including sign-in) may not work correctly.
• Industry tools — Where they operate in your region, industry programmes may offer extra ways to limit interest-based advertising. Uptake and effect vary by provider and browser.

When you refuse non-essential cookies, we do not use those cookies for the associated purposes, except to the minimal extent technically needed to record and respect your choice itself.

International users

Castanet is focused on users and entities based in India. If you access our services from elsewhere, additional privacy or marketing rules may apply in your country or region. Where the law requires, we will present the appropriate notices and consent options for your situation.

Changes to this policy

We may update this Cookie Policy from time to time — for example when we change our cookies, vendors, or legal obligations. The revised policy will be posted on this page and the "Last updated" date at the top will be revised accordingly. If we need a new consent from you under applicable law, we will obtain it in the way that law requires.

Contact

For questions about this policy or our use of cookies, visit our Contact page or write to trust@castanet.info.